On 22 November 2024, the Quality, Innovation, and Improvement (QII) department marked a major milestone with the soft launch of its inaugural AI course, AI for Everyone*, tailored for staff at JHC. This pioneering four-hour training session is part of our ongoing efforts to seamlessly integrate advanced AI solutions into everyday healthcare operations.

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The course offered a rich curriculum designed to demystify AI and its applications in healthcare. Key highlights included:

1. AI Fundamentals and Applications: Participants were introduced to the basics of AI and its practical use in healthcare settings.

2. Hands-On Training with Bot-NUHS AI Platform: Staff learned how to navigate the platform, exploring its features and capabilities.

3. Advanced Skills in Prompt Engineering: Attendees were equipped with techniques to craft effective queries, optimising their interactions with AI systems.

4. Exploration of Advanced Tools: The session covered Bot AI’s Corporate Quality Assurance and Feedback Analyser, enhancing workflow efficiency through practical applications.

5. Broader AI Tools Introduction: Complementary tools such as RUSSELL GPT and Tandem were also introduced, broadening participants’ understanding of available AI resources.

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Participants left the session with actionable insights and new skills to improve productivity at work, including:

• Streamlined Administrative Tasks: Learning how AI can reduce workloads and boost efficiency.

• Improved Access to Corporate Information: Gaining the ability to quickly access and utilise critical organisational knowledge.

• Enhanced Decision-Making: Using AI tools to support data-driven choices and optimise workflows.

• Expanded Awareness of AI’s Potential: Exploring how AI can transform healthcare delivery and operations.

 

A key focus of the training was on the responsible use of AI, ensuring that staff understand the importance of ethical considerations and the need to verify AI-generated outputs. This emphasis on accountability empowers staff to confidently incorporate AI into their practice while maintaining high standards of care.​

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​By embracing AI technology and empowering our staff with these new skills, NUHS continues to demonstrate its commitment to innovation and excellence in healthcare. This training represents a significant step forward in our journey to harness the full potential of AI in improving patient care and operational efficiency across our institutions.

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This article was thoughtfully crafted by Bot-NUHS and edited by real humans to bring you the latest updates on innovation in healthcare.

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*Credits to Alexandra Hospital Data Science & Analytics team for sharing the course materials.