top of page

Monthly Service Star Winners -

Staff who inspire, with kindness and compassion

Touching Hearts, Touching Lives

As you grow older, you will discover that you have two hands, one for helping yourself, the other for helping others.

Maya Angelou

Natalie Cheah Wai Theng 
Medical Technologist

Pulmonary Function Laboratory


from CEO


Thank you,


Compliments from Patient:


Natalie's service attitude made me feel incredibly pampered.


She is not only extremely patient, but also highly professional and exceptionally caring. Even when we didn't do things correctly, she never showed any sign of unhappiness. Instead, she always offered words of encouragement.

Whenever we got things right, she praised us with genuine joy. Her dedication as a young staff member is truly commendable – she consistently wears a warm smile and speaks in a sincere and genuine manner towards others, making her a role model for everyone.


Thanks to her friendly and positive attitude, I left the clinic feeling immensely happy, and it continued to brighten my day throughout.

Nurmaisharah Binte Abu Bakar 
Patient Service Associate

Specialist Outpatient Clinic


from CEO


Thank you,


Compliments from Patient:


Nurmaisharah remained professional and showed sincere dedication when answering my questions. Her responses were empathetic and heartfelt.

Whenever I made a request, she went above and beyond to explore all possibilities and find a solution.


Even while handling my problems, she efficiently multitasked, ensuring others were attended to as well.


She continued to check in and politely asked for my patience. Eventually, she successfully resolved my situation.

I would like to commend her for her excellent service and professionalism.

Thank You (Dr Lee Wei Feng).png

A Heartfelt Thank You Letter

Dr Lee Wei Feng

Consultant, Emergency Medicine

Emergency Department

Doctors & Nurses

bottom of page