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Monthly Service Star Winners -

Staff who inspire, with kindness and compassion

Touching Hearts, Touching Lives

As you grow older, you will discover that you have two hands, one for helping yourself, the other for helping others.

Maya Angelou

Natalie Cheah Wai Theng 
Medical Technologist

Pulmonary Function Laboratory


from CEO


Thank you,


Compliments from Patient:


Natalie's service attitude made me feel incredibly pampered.


She is not only patient, but also professional and caring. Though we were not thorough in our follow-up actions, she did not display any sign of unhappiness. Instead, she always offered words of encouragement.

Whenever we manage to 'get it right', she praised us with a genuine heart. Her dedication as a young staff is truly commendable – she consistently wears a warm smile and speaks in a sincere manner towards others, making her a role model for everyone.


Thanks to her friendly and positive attitude, I left the clinic feeling immensely happy, and it continued to brighten my day.

Nurmaisharah Binte Abu Bakar 
Patient Service Associate

Specialist Outpatient Clinic


from CEO


Thank you,


Compliments from Patient:


Nurmaisharah remained professional and demonstrated sincere dedication when answering my questions. Her responses were empathetic and heartfelt.

Whenever I made a request, she went above and beyond to explore all possibilities and find a solution.

Even while handling my problems, she efficiently multitasked, ensuring that others were attended to as well.

She continued to check in and politely asked for my patience. Eventually, she successfully resolved my situation.

I would like to commend her for her excellent service and professionalism.

Thank You (Dr Lee Wei Feng).png

A Heartfelt Thank You Letter

Dr Lee Wei Feng

Consultant, Emergency Medicine

Emergency Department

Doctors & Nurses

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