JHC LIVE: Where Voices Shape Our Future 💬⚡

At our final JHC Live for 2025, we came together to reflect on the year’s milestones, celebrate our people, and chart the next steps in our shared journey.

Your Voice, Our Pulse

CEO A/Prof Dan Yock Young opened the session with the OneNUHS Pulse Survey 2025 results for JHC.

91% of JHC staff (3,520 of you!) spoke up - THANK YOU for participating!

Here’s what we learned:

What’s next for us? Supercharging these three areas:

Together, we look forward to building an even stronger, more connected and more vibrant JHC — a workplace where every voice matters, and every one of us can thrive.

CEO A/Prof Dan also took the opportunity to introduce Ms Adeline Lee, our designate Chief Human Resource Officer (CHRO), who will officially assume the role from 01 February 2026.

Celebrating Our Collective Wins

Our wins are a reflection of the passion, dedication and heart our staff bring to work every day. From clinical excellence to digital innovation and compassionate care, these awards highlight the talent across our campus and the impact we make together.

Swipe through the slider to check out the awards:

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These achievements are more than awards — they are proof of the pride we carry as JHC, the difference we make as individuals, and the strength we create together.

Heroes Among Us

We also recognised staff who stepped up beyond the hospital walls:

Patient Safety Star Award – For performing swift CPR at the Woodlands Causeway and saving a fellow commuter, who happened to be our own Food Services staff. Thank you SSN Nurul Fatinazwa (Ward C7, NTFGH) and SN Sumitha Annasi (Ward B9, NTFGH)!

SCDF Community First Responder Award – For off-duty lifesavers responding to myResponder alerts.

A Decade of Care: Happy 10th Birthday, JHC!

Our 10th birthday was a year-long celebration of giving:

NTFGH Benefit Dinner (16 Oct) – Together with staff-led campaigns, raised $1.4 million for patients and caregivers. Read the news coverage here!
10.10 Fun-raisers – Over 45 bazaars, runs, crafts and creative fundraisers by staff raised $140,000!
Tapestry of a Decade – Staff-created canvases capturing memories and hopes
10.10 Birthday Graffiti @ Kampung + Chicken Meals & birthday wheel — celebrating YOU. Read our coverage here!

From fundraising to creativity, from teamwork to celebration, our 10th birthday truly reflected the heart of JHC — our people. Here’s to the memories we’ve made, the lives we’ve touched, and the next journey of care, innovation, and pride together!

Staying Safe: Data Protection & Cyber Vigilance

COO Ng Bee Ling highlighted a timely reminder on the importance of safeguarding our patients’ information. In an increasingly digital healthcare environment, protecting data is everyone’s responsibility.

Key points shared:

Patient data access must be purposeful and authorised – only access what you need for your role.
Unauthorised access carries serious consequences – breaches can harm patients, staff and the entire campus.
Scam messages are on the rise – remain vigilant and verify any suspicious communications.

Our shared target remains clear: zero data breaches. By staying alert and following best practices, we can protect our patients, maintain trust, and strengthen the integrity of our digital healthcare systems.

Remember: safeguarding data is not just policy — it’s part of our care.

Innovation in Action

Presented by Chan Shi Teng (Senior Staff Nurse, Perioperative, NTFGH), she highlighted how perioperative areas faced long-standing challenges — most consumables were unique to each department, stock levels were difficult to track, expiry dates were monitored manually, and nearly 400 nursing hours (across different departments) per week were spent managing inventory.

To address this, the team rolled out InV-Sys, a smart inventory management solution that streamlines processes and frees staff to focus on patient care.

Benefits:

Innovation at JHC doesn’t stop here. Virtual Rehab and AISay, presented by Asst Prof Elvina Tay (Consultant, Post-Acute & Continuing Care, JCH), Pamela Oh (Senior Speech Therapist, NTFGH), and Koh Hui An (Principal Physiotherapist, NTFGH), introduce digitalisation and AI to help healthcare evolve.

By enabling patients to carry out rehabilitation independently at home—supported by activity-tracking, AI-driven feedback, and progress monitoring—these solutions address challenges such as limited therapy slots, high patient load, and the need for frequent in-person visits, while reducing hospital visits and improving efficiency for staff.

Benefits:

Our staff were also encouraged and inspired to embrace digitalisation and AI, as we continue to work towards a smarter, more efficient JHC for the future.

We wrapped up the session with a Q&A segment, where staff raised important feedback on:

Training Budget – exploring ways to provide equitable access to professional development and continuous learning opportunities.
Term Contracts – improving visibility and ease of access to active contracts for authorised users.
Management of Contracts – ensuring timely renewals to prevent procurement delays and creating a smoother, closed-loop process.

These discussions highlight our shared commitment in supporting staff growth, improving processes, and enabling a more efficient workplace.

(To hear the responses from CEO A/Prof Dan and COO Bee Ling, visit our intranet page here.)

Thank you for showing up, speaking up and powering up another meaningful year. See you at JHC Live 2026!